Inflatable Rental Policies & FAQs

Standard rental hours are from 8:00 AM until 7:00 PM.

Residential events ending after 7:00 PM may select free overnight pickup. Standard same-day pickups end at 7:00 PM. After-hours pickup must be agreed upon in advance and may be subject to a $50 fee for each additional hour after 7:00 PM.

Rental equipment must remain secured and supervised until it is picked up. Inflatable blowers must be removed and stored in a secure location overnight.

For residential weekend rentals, delivery will occur between 7:00 AM and 3:00 PM unless another delivery time is agreed upon in advance.

If your event begins at 3:00 PM or earlier, please contact us directly so we can coordinate delivery before your event. Requests requiring a specific or earlier arrival may need priority scheduling; if so, we will discuss any additional delivery fee with you in advance.

Churches, schools, business and corporate events, public parks, and other nonresidential events will be delivered and picked up at the scheduled times listed on the rental agreement.

Enticing Engagements will deliver, set up, clean (as applicable), and properly secure all rental equipment. Upon completion of the event, our team will return for breakdown and removal of all rented items.

Tables and chairs will be delivered to the agreed-upon event location; however, staging (arranging, setting up, or positioning tables and chairs) is not included in standard service. If staging services are requested, an additional fee will apply and must be arranged in advance.

At the time of pickup, all chairs must be folded, stacked, and placed in a single accessible location for efficient retrieval by our staff. Failure to meet these conditions may result in additional labor or service fees.

If rain is forecast, the customer must contact Enticing Engagements during the 24-hour period immediately before the scheduled event to request a weather reschedule.

The replacement date is subject to availability. Named storms and other unsafe conditions remain governed by our Weather and Wind Policy.

Safety comes first. Enticing Engagements may cancel, delay, or end a rental because of severe weather, high winds or gusts, heavy rain, thunderstorms, snow, sleet, or other unsafe conditions.

When Enticing Engagements cancels a rental because of unsafe weather, management will determine whether a refund, reschedule, or company credit will be provided.

The rental deposit is nonrefundable.

When a customer provides written cancellation notice at least three calendar days (72 hours) before the scheduled event start time, management may, at its discretion, refund payments made beyond the deposit. Refund eligibility is not guaranteed and will be determined based on the circumstances of the cancellation.

Cancellations made less than 72 hours before the event are not eligible for a monetary refund. If management approves a company credit, the credit will remain valid for one year from the original event date. Any replacement event date is subject to equipment and scheduling availability.

Refunds, rescheduling, or credits for cancellations initiated by Enticing Engagements because of unsafe weather will be determined at management’s discretion.

Park rentals require written approval from the applicable city, county, or state agency. The customer must provide the exact setup location, site details, and any certificate-of-insurance requirements at least seven days before the event.

The customer must confirm delivery access and whether stakes or sandbags are permitted. A usable electrical outlet must be available within 50 feet of the setup area. If suitable power is unavailable, a generator will be required at an additional cost.

Failure to provide approval, access, site information, or suitable power may delay or prevent setup and may result in loss of the deposit.

A $100 public-park service fee applies to all park rentals.

Delivery availability and pricing are confirmed after the event address has been reviewed.

Customers will see the delivery charge applicable to their event address.

A suitable power source must be available within 50 feet of the setup area. If power is not available, a generator will be required and can be provided by Enticing Engagements at an additional cost.

If our team arrives and adequate power is not available or arrangements have not been made, this may result in delays, inability to set up, and forfeiture of the deposit and all payments made. In such cases, only a company credit may be issued at our discretion.